Shorted me 100 dollars on a gun I sold didn’t realize it till I got home, then they only gave me 90 dollars back because that’s what they counted for “surplus”, didn’t argue since I don’t care about 10 bucks but everyone I told the story also said I should have stayed and asked them to look at the cameras to get ALL of my money hence this review. If you do go here to sell, make sure to count your money before you leave.
I've been coming to this pawnshop off and on for many years for many reasons. I've known Donna and I always look for her when I'm there if she isn't, the staff is always accommodating and very polite. They are very knowledgeable about what they have on the floor.
I bought a laptop, monitor, HDMI cord a few years back and they gave me a decent price break. I'm am looking again for something better and will go to CSP first.
Pawn shop business is not an easy business to be in. Imo they offer fair prices and people need to realize that they do need to make .money, it's a business. They take into consideration many factors when issuing a loan,buying a customers merchandise.
If you aren't happy with an offer then simply go somewhere else. It's a smart thing to do with the inflation the way it is. I've done it but 9 times out of 10 I've always come back to CSP.Imo, great staff, polite and professional .
TonyK
Pawn shop misquoted me on my price to pick up my item. Had to show them the math for them to fix it. They basically assumed I didn’t have my paperwork and quoted me that price. I don’t feel like I was rude, condescending, or rash. But how they responded was kinda unsettling. Lady had a major attitude like her ego was hurt because I said she has the wrong price.
Just really silly and petty. Go somewhere else. There are plenty of pawn shops. By the other comments I’ve seen, I’m not the only person who experienced this.
Pretty awful experience I had today, stopped by to see if I could score a good deal on an inexpensive generator since we got hit pretty hard by that tornado in cypress. Found a fairly new Predator 3500, asking was 575. It’s a pawnshop, there are no retail prices and knowing I should save a few bucks I asked the manager/owner “575 out the door?” She very rudely said no 575 + tax that is a deal, to which I answered “cmon I want to do business with you help me out , harbor freight has them for 699 and proceeded to show her the online pricing. She very rudely answer “well then go buy it from them then” and walked away.
Lady get over yourself, you lost a sale because you were greedy you tried to make a 3-400% roí and I ended up going to HF picking up 2 6500 predators for 599. I never asked for a lower price m, I didn’t ask 500,525,550 out the door, I accepted your high price and all I asked was no tax but apparently you took offense to that. I would strongly suggest considering this “pawn” more like a retail store. Everyone is entitled to make a buck or two but understand you are a pawn, no way in hell you paid over 150 for that generator.
The nicest little pawn shop I've ever been in, best customer service. Like they actually WANTED to help you. Angel in the back with the guns was very professional and super helpful. Highly recommend going to this spot. Super good tool selection too!
The staff here is always helpful every time I’m here.
I got a nice laptop from here, and the people who work in it are nice people, it feels like a small community, I remember coming here as a toddler
I'd come back here 18 more times if I could, it has that homey feel to it
Awesome staff and great place to purchase firearms always helping customers get exactly what they want wouldn’t go anywhere else to purchase my firearms
The best pawn shop in Brazos Valley. They have a large selection of many things. Every time I need or want something. College Station Pawn is the place I go.
This is the only place I will do business with! I bought a game console from there it had an issue with it, I emailed Donna and she was so kind enough to answer to respond back. She went above and beyond to help us and got a replacement console that was better than the original one. I can’t say how thankful I am for her help. Thank you again.
Piece of shot pawn shop. All their electronic equipment is either broken and they will not take returns
They LIED on their response to my review I had a system with Bluetooth, USB, and AUX capabilities that came with the set.
DO NOT SELL TO THEM one of the worst pawn shops I’ve been to the prices were severely inflated. Some items you could buy online for cheaper.
They offered me a ridiculous price of 20$ for a stereo under 2 years old and 5 high quality speakers as a bundle that were better than some of the ones they were selling in the store.
I went to another pawn shop 15 minutes away and instantly got $300 for them, don’t sell here unless you want to be swindled out of your products for next to nothing. I understand pawnshops are supposed to make money, but it is actually ridiculous the prices they offer you.
Friendliest pawn shop in town super nice staff decently organized store. Only issue is everything is way over priced. You can literally go on Amazon and buy it brand new for a few dollars more. The inventory has been almost exactly the same for over a year same chainsaws, same drills, same little wooden cups when you walk into the tool area on the shelf and the same instruments very seldom has any new or exciting Lee priced items come out of layaway I think they run their business just off of doing loans not off of selling items, but really nice staff and From what I’ve heard them on the phone talking to customers they will work with you on your Pawn loan
I bought some tools here- the staff were super friendly, helpful, their products were great quality, and the price was reasonable. I’ll be back for sure :)
I love dis place they respectful and nice with great prices
Bailey was such a great help!! Would definitely come back and recommend as well!
I recently had the pleasure of visiting College Station Pawn, and I must say that my experience was nothing short of exceptional. From the moment I walked through the doors, I was greeted with a warm and welcoming atmosphere. The staff members were friendly, knowledgeable, and went above and beyond to provide top-notch customer service.
One person who stood out during my visit was Bailey Brock, the incredible pawn broker at College Station Pawn. Bailey's expertise and professionalism were truly outstanding. Not only did she possess an in-depth knowledge of the items I was interested in, but she also took the time to educate me on their value and potential resale opportunities. Bailey's passion for her work shone through in every interaction, making the entire pawn process not only informative but also enjoyable.
What truly impressed me was Bailey's willingness to listen and understand my needs. She took the time to ask relevant questions and offered personalized suggestions that perfectly suited my requirements. Her attention to detail and genuine interest in finding the best solution for me made me feel valued as a customer.
Throughout my visit, I witnessed Bailey and the entire team at College Station Pawn treat every customer with the utmost respect and care. It was clear that their priority was to create a positive experience for each person who walked through the door. From offering fair prices for pawned items to assisting customers with finding the right product, their commitment to customer satisfaction was evident.
The level of professionalism and transparency at College Station Pawn was truly refreshing. They provided a comfortable and trustworthy environment where I felt confident in my transactions. The staff's honesty and integrity were consistently demonstrated, giving me peace of mind and building a long-lasting relationship based on trust.
College Station Pawn is not just your typical pawn shop; it's an establishment that goes above and beyond to provide an exceptional customer experience. With outstanding individuals like Bailey Brock, who possess remarkable expertise and a genuine passion for their work, College Station Pawn is a standout in the industry!
College Station Pawn always has a great environment. Bailey is so helpful, knowledgeable, and friendly!!
Definitely the best pawn shop around! I've been several times. The staff was great especially Bailey she was very helpful and knew exactly what I needed!! 😌
Thanks to Austin for all the help and advice!
Mystery box with a nice surprise..
Kody helped me check out and was able to answer all my questions. Definitely coming back!
Amazing Customer Customer! Austin was very attentive when showing me the jewelry section, made sure to show me exactly at what I described and wanted. I will be returning to check out the jewelry section again!
amazing customer service. austin is very knowledgable bout guns he might help you out too much
Austin did great helping us find a gaming laptop for the kid.
Bailey was great help!! Always the place I go for guns and gold! Friendly staff and always helpful
Great people!! Brendan helped me a lot in choosing a gun, gave me few ideas and facts about the guns I didn't know about . Best pawn shop in town.
Great experience purchasing firearms here. Great team. Always professional and helpful. Bailey was the best!
Customer service was great! Kody helped me find just what I was looking for. Overall a great experience!
Incredible people and high quality inventory! Kody was able to help with me purchasing 2 new firearms. Smoothest process I have gone through.
Got the opportunity of purchasing my first firearm with Kody! He was awesome and made my experience great!
I’ve always had a pleasant experience! Knowledgeable and friendly staff! Professional and concise! Cody has always been great to me & deserves some spotlight.
Great people. Great service. Cody helped me out with a firearm purchase; very knowledgeable. 👍🏽👍🏽
Great experience thanks to Bailey who helped me out
Brendan was great! Helped me with whatever I needed.
Brady and Cody were very helpful in helping me and my husband pick out our firearms and jewelry! Great experience, great price, great people!
Came in for the May sale. 2nd time in here and Cody has been extremely helpful both times. I will definitely be back for any future purchases.
Bailey was great!!! Great help.
Always friendly faces & fast service 😎👌
I had a firearm shipped to CS Pawn for transfer. Everyone was nice and helpful. I will be going back to shop the store, nicest pawn shop I've ever seen.
Always and I mean always a fantastic experience when I walk through the doors into this establishment. Great people with good attitudes and awesome advice. Willing to work with you on in store credit and have amazing prices
Love dealing with them amazing customer service
Bought a few guns and tools from this store. Ya'll always seem to have what I'm looking for.
Place is a rip off wanted to give me 10 dollars for a laptop that they have for sale on the shelf for 100 total by would not recommend them
Had a wonderful experience with the service.
Hands down one of the best pawn shops I’ve been too
Always a great experience coming in here, quality stuff that’s on sale. and helpful staff especially Brendan.
College Station Pawn is the #1 pawn shop,I’ve never been in a Pawn shop where they make sure that you have help or at least ask you if you would like to look at something.They have great customer service and the staff are super friendly!! Not to mention they have a great gun selection among other things, I will be going back!
Great employees, they keep the business going and excellent deal
Have dealt with CS Pawn for years. Very reputable and honest. I’ve moved several hours away but it’s worth the trip to deal with Donna and her crew!
Manager was rude and yelling at two different people in front of all their customers. They weren't doing anything wrong and she kicked them out. Seemed rude.
If I could give zero stars I would. I was trying to sell something that was passed down to me by my late grandfather because I was in a financial bind. My friend, who was standing next to me, offered to buy it for the amount they offered at the pawn shop when we heard their offer of $200 (well below what it’s actually worth). That way I could have an opportunity to buy it back later without getting ripped off. The dark haired manager woman promptly kicked both of us out and told us we weren’t welcome there anymore. My friend was even looking at buying something while we were there. I’ve literally spent thousands of dollars at this store in the past. I won’t step foot in that store ever again. Super unprofessional.
Do not go here. The lady boss there won’t give you hardly no money for your merchandise. I took two of my rings there and she wanted to give me $150 for both. I said no ma’am. Went right door and they gave me $500 for both. I’ve tried a few other merchandise there and it has been the same outcome.
Actually wanted to buy a firearm but after standing at the firearms counter for about 3 minutes no one offered to serve me and more employees than customers at the time
I would have understood if they were busy
But I was also frustrated already because of the interaction with the pawn shop next door
The best, understanding, great reputation and customer service, and very informative. amazing selection of jewelry, instruments, electronics, and firearms . I’ve been and always will be a customer for this amazing business.
Only pawn shop I could find in the area that sells handguns. Competitive pricing and EXTREMELY helpful. 10/10 would go again
This is by far the best pawn shop I’ve ever been in. The employees are very helpful and knowledgeable. I think the same owner owns the one in Brenham also where I live. And it’s also a very good pawn shop. Love that they have Christian music playing there also.
Their website says they take ANYTHING of value, I took a brand new unopened still in box rollator walker and /hey refused to give me just a loan on it, maybe they should change the wording to ALMOST ANYTHING because ANYTHING is a absolute LIE!!!! I will never go here again or send friends or family to them!
The main manager lady is extremely rude and like to take advantage of people who need money examples I want 150 for something see said she will give me 125 I ask for 135 she says no next day she put the stuff I told he for a total of 280 don’t go here people they will take advantage of you!!!
This is the beat place around bryan college station to get a gun great service and if they don't have what you want they can get it I just picked up my kel-tec p50 the newest 57x28 on the market and got it cheaper by far than on gunbroker or anywhere I saw them and they also have all kinds other cool stuff I will definitely come here before I go anywhere else.
THEY QUOTED US OVER THE PHONE FOR 35-40 BUCKS AND WHEN WE MADE IT IN THEY ALL LOOKED AND TRIED TO ACT AS IF THEY DIDNT KNOW WHAT WE WERE TALKING
Great customer service and prices!!!
It was such a hassle trying to find a reliable pawn shop with great customer service. College Station Pawn exceeded my expectations. Specifically, the young woman Bailey absolutely exceeded my expectations and provided unparalleled assistance in customer service. This young woman should get a $400 raise!!!
I visited college station pawn looking for an xbox and Bailey helped me out so much! She had great customer service. I will be coming back!
Love this place!!! Bailey is so kind and very helpful!! Highly recommend!!
Great selection and great service. Bailey helped me out immediately when I needed help. Will go back and highly recommend
Bailey made it so easy to find what I needed!!
Love, love, love College Station Pawn, especially the blonde, Bailey, who is extremely helpful and so sweet!!!! It’s a must visit! ...If Bailey’s not there, ask for Donna, she’ll hook you up!
Love this store. GREAT selection of guns and Jewelry. Donna is very informative and sweet. Whether you are in need of cash or a nice purchase, visit this place first.
I love jewelry! and College Station Pawn shop has a very nice selection of unusual finds! Sebastian is super helpful and personal. Nice place to go check out some goodies.. :)
Great selection and very awesome employees! Sebastian was very helpful with my visit today and I plan on coming back!
Sebastian picked me out a very nice necklace, and I liked how festive and christmasy the decor was!
Good firearm selection and pricing. I've been in two times so far. First time I just looked at their inventory. Every firearm I inspected (4-5) was well maintained and in good to great condition. Worked with Connor today on an 870 Super Mag purchase (sorry if I misspelled his name). The owner, (Donna I think?) , does a really good job of updating their facebook page with available firearms. I was in and out in about 20 minutes with my LTC. Staff was diligent about background information and ensuring LTC info was correct and up to date. Definitely coming back to this location.
This place is a JOKE! Crazy overpriced, selling used beat up handguns for slightly under retail. The older hispanic lady (I guess the "manager") with glasses is very rude to customers and does not care at all if you buy or leave. I wish I could give 0 stars tbh.
Very helpful and knowledgeable staff, always good time doing business with them.
Thanks again for everything you done and sold me in the past 20 years. This is the best and only pawn shop I shop at.
I honestly don’t know how this store sells anything, they don’t know how to negotiate by themselves, every time you try to negotiate with them they have to go ask the owner Donna, and she only discounts 10 dollars less plus tax if you bring back cash which makes no sense why would you bring back cash just to get coins back, I would much rather go to the store next door to them at least they know how to negotiate and hold a conversation with their customers. And you get cash refunds there.
Great place and people. Always my first stop when looking for bargains. Been a loyal customer for years with no problems.
She sold be a defective torch, then had the nerve to “ do me a favor “ and give me store credit for the item but wouldn’t pay for the filled tanks that i had bought for it but she would keep them tho. check your items right there in there to avoid being taken advantage off
Lady at the desk is rude and disrespectful thinks she better then everyone
Trying to sell a used Nintendo switch for more then what they are even worth. Go somewhere where you will be respected
Lost a ring 2 weeks ago & went to CS Pawn & other local shops to look for it. Even though they didn't have the ring, they gave me exceptional customer service and posed a sincere interest in helping me find my property. They were very caring, answered my questions, and were much more honest about policy than ANY of the other in-town pawn shops. Would definitely recommend...
Had a great time. Bought my husband a laser disc player. Great price. Great brand. Nice people.
Bought some wonderful sterling rings
Wonderful experience
Donna and staff are great. Been a loyal patron for around five years and will continue to be.
Great service highly recommend talking to Donna!
Love this place.. Always ready to help out.. I recommend this place to all my friends and family...
I've been doing business with them for years . A fantastic manager with fantastic employees. Always friendly
The folks I've encountered here have always been super helpful. If they don't know the answer right off the bat, they're quick to find someone who does! The selection in there is crazy impressive, too so if you're ever "shopping around," CSP should be on the list. You'll be surprised at what you'll find and how easy it is to work with them!
Great and friendly environment! I was greeted the second I walked through the door. Amazing and fair prices on everything! Donna was beyond helpful. Definitely looking forward to my next visit!
Bought a shotgun recently, love the gun but we agreed on a price and I was charged differently. It was a small amount so I didn't notice it till I got home, just seemed shady to me.
Horrible. I went a few months ago to sell my wedding rings set which included a name brand wedding ring. The total paid was close to $9,000. I didn't expect to get close to what was paid but more than what was offered which was $1000 for the set. I left and went back a few months later saying I would go ahead and sell them for that little and they told me they never said that they would buy it for that amount and offered even less. Don't waste your time trying to sell to this subpar wanna be jewelers. You're better off selling on Facebook.
.
Great customer service, I came in to buy a weapon and totally screwed up the paper work due to some vision issues suffered from serving in the army. The young lady who was tending to me not only showed patience but came and guided me the second time around. Not knowing I was a veteran or anything. So if they read this and know who I'm talking about I want to thank you again, that meant alot and will definitely be back.
Best service I’ve ever had people were nice helpful and great prices! Ten out of ten would go back.
The lady at the desk is smug and thinks she is better than everyone else is. It’s hard to upset me but her arrogance did it. If that weren’t bad enough they have no idea what they are talking about. The first time I went they didn’t want to buy my gold bullion because they said they thought it was fake so I took it to a purveyor of precious metals who found it to be pristine and of the highest purity bouillon available on the market (99.9999%). Really a shady place. I’d use the Cash America pawn shop in the same strip center as this one unless you enjoy being talked down to and losing money(they undervalue everything to a level that’s pretty much unethical).
Pretty Swell Place
They have way more stuff to look at vs Cash America, and it's not a pushy place so you don't feel like people are breathing down your neck trying to get a sale. Worth checking out. Maybe a 5th star next time I shop there. Great 1st impression.
Idk me and my friends felt weird.. all the employees just stared at us like they never seen ppl from different miniorities groups before.. and the customer service was pure garbage.. I have atleast 3-7 friends that go here. After that experience all of us said we will never shop here again.. we rather go to there competitor two doors down #CashAmericaPawn
When i’m in a Fix for some Cash because end of the month Bills, etc. they have always given me the BEST Loan offers on Guns and stuff compared to any other place in the area.
And since I’ve kept in good standing paying off my loans in the Past, they even helped me out with a little extra loan on the same item I pawned for less before, always looking out for their good customers in a hard time!!!
What Pawn shop cares about its customers like that around here or anywhere for that matter, most only care about making Money.
Yeah, I see some people complaining the stuff for sell is a little high, but they got to make some profit off the things that are Pawned after giving the best prices to the people selling those items.
Worst prices in BCS. Save yourself the time and frustration and just goto Cash America Pawn.
Even Craigslist has better prices...
I've been a loyal customer for the past 3 years that I have been living in College station (I'm a student). They have a great selection of everything, but the firearms are my favorite. Their prices on firearms are better than most websites! On top of that the employees always make me feel welcomed and treat me like a friend. I would give this pawn shop more stars if I could.
I gave it one star cause that’s as low as I can rate it. The place reeked of weed and when I said something to one of the workers about it laughed and said “my bad haha” and on top of that prices were horrible!
Super friendly people and very easy to do business with! Definitely recommend them for firearm purchases and just about everything else! 10/10!!
Decent little shop. Always fun to stop in.
Five star for me, excellent customer service and great prices. I would say they have the best gun collection in BCS
The OWNER is rude. Charges almost new prices for used things and doesn't like to pay fair prices for things people bring in(so there's a lot of crap). I've gone many times over the years and have always had the same problems. I will not be returning. Completely unsatisfied.
Very nice staff and willing to work you awesome place.
For over 20yrs we have done business at College Station Pawn
We know Donna and her staff on a personal level
YOU HAVE NEEDS OR WANT TO FIND THAT GREAT ITEM LIKE WE DID
THEN GO SEE THEM
YOU WONT REGRET IT!!!
JESSE AND SONJA TURNER
Everytime I need something I go to CollegeStation Pawn first. They always have what I'm looking for. The staff there always has a friendly smile and are ready to help you with what ever you need. I wouldn't go anywhere else. I give them 2 thumbs up!!
I love college station pawn. It is the only pawn shop that I will use. Any time I want to sell something I come here. I drive farther to come to this store because I know I will get more then anywhere else in town. I also do my daughters birthday and Christmas shopping here bc they have the best prices in town. The employees are always so friendly and helpful. Thank you college station pawn!!!
I also tried to take my iPad mini to them(a newer model). They offered me $50, which I thought seemed very low. I went down to another pawn shop and they told me they were willing to offer me $400 and change for it. It seems to me that college station pawn is flawed in their system.
They have alright deals if you are buying from them, but they just want to give you bad deals when it comes to selling your items here. I don't reccommend as far as selling to them. I tried to sell my iPad mini 1st generation and they treated me like I was incompetent about resale price. They wanted to give me $25 for it. I was like hell naw and sold it on ebay instead for $110. Beware of selling items to them. You won't get what you want or what you need. They aren't fair about the price they will pay for good items.
For starters if you do not understand how a resale business works stop reading this review. When it comes to guns, the resale on guns for a business is great! They rarely lose their value. Have a look around at USED glocks. They are practically the same price as NEW ones! At College Station Pawn their NEW & USED firearms beat Champion Firearms, Academy, Gander mountain and even online prices ( after calculating shipping plus handling and tax and transfer fee from an FFL they are still cheaper). If I am incorrect prove it, I think they will negotiate a price for you. excellent pawnshop highly recommend it
Very rude people here. If you want a USED gun for the price of a NEW gun go to College Station Pawn. The prices are as stupid as the people that work there.
great place good service...they know how to make you feel welcome. always good deals and i always leave with a smile even if i dont buy anything. great management ans staff...im proud to say its the best pawn shop hands down!!
Best pawn shop in the brazos valley !! Great customer service. Best deals and awesome prices !
Great customer service by Donna, Sabrina, and really everyone there! Always friendly and helpful!!
I have been in and around College Station for years, I have watched pawn shops come and go, seen changes in management and not always for the good, but one thing that is for sure is College Station Pawn, I have been dealing with them for years and still to this day I would refer them over any other Pawn Shop around and believe me, I have been to them all!! Their manager, Donna, has always assisted me with any questions that I had and helped me in any way possible, not to mention their friendly staff that are glad to accommodate you as soon as you walk in the door, unlike most of the pawn shops that I have been in before, so to see a bad review on these guys is insane, believe me, College Station Pawn, thats the place to find what you are looking for👍
Bad customer service from Donna. Spoke to Mike about a ring that was stolen from me and sold to College Station Pawn. Mike said the ring was in the shop and that I could call the next day to talk to Donna about buying the ring back. I called the next day a was told by Donna that she would find out more and call me back. Two hours later I called back and was told that my ring has been scrapped. College Station Pawn bought a 1500$ ring for only 30$ from a kid, how could they not know it was stolen? They knew they got a good deal and didn't want to help me get my heirloom back.
